NEW DELHI: A 67-year-old woman from Aundh, Pune, lost Rs 4.47 lakh to cyber fraudsters after she requested home banking assistance to activate her debit card.
The fraudsters, impersonating bank officials, transmitted a link for card activation. Upon providing her details through the link, the criminals withdrew funds from her account on May 3.
She subsequently filed a report at Chatushrungi police station.
A Chatushrungi police official earlier told TOI that the elderly resident needed to activate her debit card. Whilst searching for her bank's home service contact details, she discovered a number online and dialled it on May 3.
Upon explaining her requirements to the respondent, she was transferred to a purported senior officer.
The ‘senior officer' assured the woman that he would activate her debit card and told her to follow a process. He forwarded a WhatsApp link requesting her to input information. She entered her personal details, including name, internet user ID and password.
The victim received an OTP, but the fraudster advised against sharing it. After promising to ring back later, he terminated the call. When he contacted her again that evening, he enquired about her spouse's banking information.
During their conversation, she received notification of Rs 47,000 being debited from her account. Upon questioning this, he provided unclear responses before ending the call.
She later discovered an additional Rs 4 lakh had been withdrawn from her account. The official stated that the victim immediately contacted her bank to freeze the account.
"She approached the police and lodged a complaint. We have sought the details of the transactions from her bank," the officer said.
The fraudsters, impersonating bank officials, transmitted a link for card activation. Upon providing her details through the link, the criminals withdrew funds from her account on May 3.
She subsequently filed a report at Chatushrungi police station.
A Chatushrungi police official earlier told TOI that the elderly resident needed to activate her debit card. Whilst searching for her bank's home service contact details, she discovered a number online and dialled it on May 3.
Upon explaining her requirements to the respondent, she was transferred to a purported senior officer.
The ‘senior officer' assured the woman that he would activate her debit card and told her to follow a process. He forwarded a WhatsApp link requesting her to input information. She entered her personal details, including name, internet user ID and password.
The victim received an OTP, but the fraudster advised against sharing it. After promising to ring back later, he terminated the call. When he contacted her again that evening, he enquired about her spouse's banking information.
During their conversation, she received notification of Rs 47,000 being debited from her account. Upon questioning this, he provided unclear responses before ending the call.
She later discovered an additional Rs 4 lakh had been withdrawn from her account. The official stated that the victim immediately contacted her bank to freeze the account.
"She approached the police and lodged a complaint. We have sought the details of the transactions from her bank," the officer said.
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